1. Scope

These terms govern your use of vexeral.com (the "Site") and any services provided by Vexeral ("we," "us," "our"). By accessing the Site or requesting an assessment, you accept these terms.

2. Services

Vexeral provides growth engineering services including custom website development, CRM pipeline design, workflow automation, and AI agent implementation. Specific deliverables, timelines, and pricing are defined in a separate Statement of Work (SOW) or Master Services Agreement (MSA) signed by both parties.

3. Assessments & Proposals

The initial 15-minute assessment call is free and carries no obligation. Any proposal or scope document provided after the assessment is valid for 30 days unless otherwise stated.

4. Client Responsibilities

• Provide accurate information about your business, systems, and requirements.
• Grant necessary access to tools, platforms, and accounts required for the engagement.
• Designate a primary point of contact for decisions and approvals.
• Review and approve deliverables within agreed timeframes.

5. Intellectual Property

Upon full payment, all custom code, configurations, workflows, and documentation created specifically for you under an SOW are assigned to you ("Work Product"). Vexeral retains ownership of its pre-existing frameworks, libraries, methodologies, and tools ("Background IP") and grants you a perpetual, non-exclusive, worldwide license to use Background IP as embedded in the Work Product.

6. Confidentiality

Both parties agree to keep confidential all non-public information shared during the engagement, including business metrics, customer data, technical architecture, and trade secrets. This obligation survives termination of any agreement.

7. Warranties & Disclaimers

We warrant that services will be performed in a professional and workmanlike manner. We do not warrant that automation will eliminate all errors, that third-party platforms will not change their APIs, or that specific business outcomes (revenue, lead volume, conversion rates) will be achieved. Results depend on factors outside our control.

8. Limitation of Liability

To the maximum extent permitted by law, Vexeral's total liability for any claim arising from or related to our services shall not exceed the total fees paid by you in the 12 months preceding the claim. In no event shall we be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or data.

9. Termination

Either party may terminate an engagement with 30 days' written notice. You remain responsible for fees accrued through the termination date. Upon termination, we will provide reasonable assistance to transition work to you or another provider.

10. General

• Governing Law: These terms are governed by the laws of the State of Delaware, USA.
• Dispute Resolution: Disputes will be resolved through binding arbitration in Wilmington, DE, under JAMS rules.
• Entire Agreement: These terms, together with any signed SOW/MSA, constitute the entire agreement.
• Severability: If any provision is unenforceable, the remainder remains in effect.
• No Assignment: Neither party may assign this agreement without the other's written consent (not unreasonably withheld).

11. Contact

Questions about these terms? Email contact@vexeral.com.